Policies

Our operational and service policies.

Quality Policy

AtventHub Online — Österreich Entdecken is committed to delivering services that meet or exceed applicable Austrian and European standards. All work is carried out by qualified personnel using approved materials and methods.

Environmental Policy

We are committed to minimising our environmental impact. Waste is disposed of in accordance with Austrian environmental law. We prioritise locally sourced materials and fuel-efficient logistics where possible.

Health & Safety Policy

The safety of our staff, clients, and the public is our highest priority. All operations comply with the Austrian ArbeitnehmerInnenschutzgesetz (ASchG) and relevant European directives.

Data Protection Policy

We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and the Austrian Datenschutzgesetz (DSG). For full details, see our Privacy Policy.

Complaints Policy

We take all complaints seriously and aim to resolve them promptly and fairly. For details on how to submit a complaint, see our Process page. For legal terms, see Terms of Use.